Spectrum Releases neXorce to EMEA Region

     
     Spectrum Releases neXorce™ Software - Real-Time Data
        Collection and Delivery System for the Contact Center

(September 6, 2007) HOUSTON, TX – Spectrum Corporation, a global sales organization specializing in real-time data delivery software and display technologies, today announced the release of neXorce™ software to the EMEA region.  NeXorce is Spectrum’s newest real-time data collection and visual display solution that delivers empowering data needed to monitor performance, improve customer service and increase productivity within the contact center.

With a more powerful engine, neXorce can collect more real-time and historical data items from more data sources. Important information and key business metrics are delivered instantly to desktop dashboards, plasma screens, wallboards, XML web pages, email and mobile devices. This web-based software is easy to use and includes alerting and messaging features used to set thresholds, send urgent announcements or scheduled messages.

"NeXorce is a much more powerful software product than we have ever brought to market. Having previously developed two software products specifically for the contact centre market, neXorce is designed for the IP environment, so it will provide the functionality needed for years to come in a wide variety of markets,” said Gary Liddell, vice president of Spectrum Corporation. The modular construction and web service interface give it the scalability to handle the small contact centre needs as well as the global enterprise systems. Furthermore, advanced security features allow group specific updates and a Failover feature is included to backup data. “NeXorce parses the critical data from the mass of data every company accumulates, so that businesses can make better decisions in real time when it matters most. NeXorce software provides the link to make companies work smarter.”

Spectrum Corporation continually focuses on the needs of its customers with innovative solutions. NeXorce is the “total solution” providing a complete view of your business through collecting and displaying real-time information that impacts accurate daily decision-making and performance management.
 
For more information on neXorce™, contact Spectrum Corporation at http://www.specorp.com/products/software_solutions/nexorce/default.html.

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About Spectrum Corporation
Headquartered in Houston, Texas, Spectrum Corporation is a global sales organization specializing in real-time software and display technologies. Since 1971, Spectrum has consistently been an innovative leader offering a “total solution” that maximizes performance and increases efficiency for the contact centre. The company has serviced Fortune 100 & 500 companies with software and hardware installations worldwide. Spectrum’s real-time reporting and alerting software delivers database statistics, metrics and critical messages to plasma screens, wallboards, desktop screen pops and more. Award-winning products include software applications, state-of-the-art display devices such as IP wallboards and integration/installation services. For more information, visit www.specorp.com.