Avaya IP Office Wallboards & Displays

The Avaya IP Office (Up to v5) has integrated wallboard & display software that is compatible with the 3214C 2-line Spectrum LED wallboards. Displaying call queue statistics on LED wallboards to your contact center presents agents with actionable KPI’s so they can make adjustments based on current call levels.

The CCC Server application residing on a PC has built-in wallboard driver software and the data items and formatting available for the Spectrum wallboards will be dependent on this application. The diagram above is an estimation of the features supported. For the latest information please contact refer to the Avaya CCC Wallboard Manager User Manual

Avaya’s IP Office (CCC) requires that you activate the right to use license for the wallboard software. This is licensed in increments of 4 wallboards, which allows you to daisy chain multiple wallboards off a single serial port.

Contact Spectrum for more information about Avaya IP Office wallboards