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Siemens Procenter Wallboards

Call Center Reader Boards

Siemens Procenter wallboards and call center reader boards have integrated wallboard administration and are compatible with 1-4 line Ethernet and serially connected LED wallboards.

Spectrum Wallboards are a highly visible solution for the call center. Instead of waiting to review end of the day reports, you can present your agents with actionable items in real-time so they can make immediate adjustments to the current queue status.

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Sample Statistics (actual data items may vary)

Number of calls queued
Service level
Server Status
Oldest call duration
Estimated wait time
Estimated service level
Eligible agents
Average wait time
Abandon rate
Service level

Compatible Models

  • 3214-IPC 2 line x 20 character, 40.2”Long, Tri-Color LED wallboard
  • 3614-IPC 2 line x 26 character, 52.2”Long, Tri-Color LED wallboard
  • 3024-IPC 2 line x 33 character, 64.2”Long, Tri-Color LED wallboard
  • 3219-IPC 4 line x 20 character, 40.2”Long, Tri-Color LED wallboard
  • 3619-IPC 4 line x 26 character, 52.2”Long, Tri-Color LED wallboard
  • 3029-IPC 4 line x 33 character, 64.2”Long, Tri-Color LED wallboard
  • 3214C 2 line x 20 character, 40.2”Long, Tri-Color LED wallboard (serial)
  • 3614C 2 line x 26 character, 52.2”Long, Tri-Color LED wallboard (serial)
  • 3024C 2 line x 33 character, 64.2”Long, Tri-Color LED wallboard (serial)

Contact Spectrum for more information about wallboards

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or call us today at 713.944.6200

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