NEC Navigator

Spectrum Wallboards NEC Navigator

Spectrum Wallboards are the best way to communicate important call center statistics to your agents. Instead of waiting until the end of the day…Why not display this data in real time? This will give your staff the opportunity to increase response time efficiency and eliminate abandoned calls.

NEC’s Navigator has integrated wallboard communication software that can display ACD data to our 3214R, 3214C, 3614R, 3614C, 3024R and 3024C two line wallboards.

The information provided here is to the best of our knowledge accurate and up to date.  However for the latest information please contact your software sales representative.

Spectrum Wallboards NEC Navigator

NEC Navigator allows you to create and display multiple frames of data on a single wallboard please ask your NEC representative for documentation on creating Message Sets on the Navigator MIS.

Real Time Statistics
Number of Queued Calls
Oldest Call
Grade of Service
Average Speed to Answer
Total Abandoned Calls
Total Calls
PBX Outgoing
PBX Internal
PBX Incoming
ACD Incoming
ACD Internal and More!