Siemens HiPath Procenter Agile

Siemens HiPath Procenter Agile

Siemens Procenter Agile has integrated wallboard administration and is compatible with 1-4 line Ethernet and serially connected LED wallboards. Spectrum Wallboards are a highly visible solution for corporate communication. Instead of waiting to review end of the day reports you can present your agents with actionable items in real-time, so they can make immediate adjustments to the current queue status.

Siemens ProCenter Agile
w/ Integrated wallboard Administration

                3024-IPC (Ethernet)                 3024-IPC (Ethernet)

Compatible Models
3214-IPC 2 line x 20 character, 40.2”Long, Tri-Color LED wallboard
3614-IPC 2 line x 26 character, 52.2”Long, Tri-Color LED wallboard
3024-IPC 2 line x 33 character, 64.2”Long, Tri-Color LED wallboard
3219-IPC 4 line x 20 character, 40.2”Long, Tri-Color LED wallboard
3619-IPC 4 line x 26 character, 52.2”Long, Tri-Color LED wallboard
3029-IPC 4 line x 33 character, 64.2”Long, Tri-Color LED wallboard
3214C 2 line x 20 character, 40.2”Long, Tri-Color LED wallboard (serial)
3614C 2 line x 26 character, 52.2”Long, Tri-Color LED wallboard (serial)
3024C 2 line x 33 character, 64.2”Long, Tri-Color LED wallboard (serial)

The information provided here is to the best of our knowledge accurate and up to date.  However for the latest information please contact your telecom sales representative.

Spectrum Wallboards for Procenter Agile w/Integrated Wallboard Administration.

Sample Statistics (actual data items may vary)
Number of calls queued
Service level
Server Status
Oldest call duration
Estimated wait time
Estimated service level
Eligible agents
Average wait time
Abandon rate
Service level