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LCD Screen Displays
Spectrum provides call/contact center displays & wallboards with LCD Screens. These LCD displays & LCD wallboards are used for call/contact center real time reporting for the agents and team leaders. Real time content from the multi-channel ACD’s, WFM, CRM, and much more can be displayed on the LCD screens. One distinct advantage to call center LCD screens is the ability to display live video, streaming content, web pages, documents, photos, camera feeds and satellite feeds.
The LCD display screens will require some type of controller or PC to drive them. Spectrum offers the Spectrum VectraView Display Controller for that purpose.
Spectrum is the first choice for call center system integration and contact center integration. Our LCD displays are available with Avaya, Cisco, Nortel, Siemens and many others.
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Key Benefits of our LCD Displays & Wallboards:
- LCD Displays can be used by the call
center, HR, marketing, production and help desk so the cost of the hardware and software is spread across multiple budgets;
- Live content such as video, web, streaming provides immediate informational updates to the agents;
- A single LCD screen can display content in many fashions gaining the attention of the agents and team leaders helping to improve call center performance.
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VectraView LCD Display Controller
 LCD screens require a VGA input and to do this a PC or a controller is required. Using Spectrum VectraView Display Controller call centers have more control over the LCD screen, the installation is easier and faster than a PC, and upgrades to the OS are not required. Call Centers prefer the Spectrum VectraView Display Controller over a PC.
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Spectrum’s VectraView™ Software
 Spectrum’s VectraView™ software drives Contact Center information to strategically place LCD Screens, in the Contact Center, NOC, help desk, lobby or anywhere throughout your organization.
View Spectrum's VectraView software in screenshots in our photo gallery.
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