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LCD screens for the call center to improve agent performance
LCD screens are also known as large format flat panel monitors, Plasma screens, and monitors. In any business environment LCD screens are
a powerful and dynamic way of providing information to the business.
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LCD Screens Display:
- Real Time Reporting including current status, goals and variances
- Daily Contact Center Statistics
- Critical Announcements or Updates
- Presentations and Training Videos
- News, Weather, Financial Information
- Employee Recognition
- General Corporate Communications
Spectrum’s VectraView™ Software drives all of this information to your LCD Screen and more.
LCD screens require a VGA input and to do this a PC or a controller is required. Using Spectrum VectraView Display Controller call centers have more control over the LCD screen, the installation is easier and faster than a PC, and upgrades to the OS are not required. Call Centers prefer the Spectrum VectraView Display Controller over a PC.
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