NeXorce Real Time Reporting Software

Be Empowered with Real-Time Data

NeXorce reporting software provides real-time call center reporting, taking real-time data collection and delivery to a new level. Capture data from more sources using socket connections, ODBC, XML, Data Emulation, or from the web.  Then publish your information to an LCD screen, wallboard, desktop, dashboard, tablet PCs, smart phone, web report and to IP phones.

NeXorce Benefits

• Real Time and Historical Reporting will improve efficiences in the Call Center
• Display goals and variances to improve stakeholder performance
• Better decision making with Real Time information
• Improve CSat and FCR ratings

Contact Spectrum for more information on neXorce software