Ultra-Link Real-Time Visual Data Management Software

Ultra-Link™ Software gathers key performance metrics from multiple sources and delivers that information to the people that need it most. 

Data Collection 
Ultra-Link collects information from ACD's, IVR's, Predictive Dialers, email or fax software, network monitoring software or any other open data source. Combine data from multiple groups and create new data items or KPI’s.

• Interface Option
• Spreadsheet
• Data Acquisition and Data Map

Real-Time Display Solutions for Alerting and Messaging
Ultra-Link distributes collected data to a variety of display devices such as plasma screens, wallboards, desktop screen pops, XML web pages, email, pagers, cell phones and more.

• Data Groups
• Thresholds
• Messaging
• Data-Pop
• XML
• Email
• Wallboard Messaging

Broadcast real-time data to plasma screens with VectraView™.

Ultra-Link Features and Benefits

1. Communicate with legacy systems
2. Easily scalable as business grows
3. Align performance with corporate goals - assign thresholds
   to KPIs
4. Provide a converged view with data from unique sources
5. Email queue stats and ACD queue stats