Ultra-Link provides real time call center reporting for the SMB call center space.

Ultra-Link is ideally suited for this space because of its low cost and yet powerful call center data collection capabilities. Ultra-Link will capture the right amount of data you require to build the real time reports and will not use up valuable network bandwidth.

Key Benefits:

• Small footprint and low cost application for the SMB call center that requires reporting;
• Powerful data collection tools to capture data from over 30 different ACD’s;
• Ideal for wallboard and desktop reporting.

Contact Spectrum to discuss how we can improve your
overall call center performance