Data Pop Call Center Desktop Software

Data Pop Call Center Desktop Software by UltraLink

Data Pop call center desktop software by UltraLink is an application for real time agent reporting in the call center that will display real time information to help agents improve their performance. By displaying real time call center statistics and metrics the agents are aware of the current status and can take immediate corrective action.

Key Benefits of Data Pop:

• Real time call center statistics for the agents desktop improves agent performance in the call center;
• Can be minimized down to the taskbar to save desktop space and still pop up when a threshold has been exceeded or a message received;
• One to five lines of text and the ability to “flip” through multiple screens means hundreds of KPI’s can be displayed on a single desktop.

Contact Spectrum for more information about Data Pop desktop software.