VectraView™ Software

Spectrum’s VectraView™ software provides real-time contact center reporting on LCD screens to strategically placed LCD screens in the Contact Center, Help Desk, NOC, lobby or anywhere else in your organization.  Statistics, metrics, video, graphs, charts, presentations, documents, websites, weather, news, cameras, RSS feeds and much more can be dynamically displayed on your LCD screens. 

Key Benefits of VetraView Software:

• Dynamic call center content encourages agents and team leaders to read the screens and improve performance;
• Displaying appropriate statistics and metrics will improve call center performance and individual agent performance;
• VectraView can drive screens in other departments defraying the cost of the software across the organization and not just one department.