The Benefits of PRELUDE EXPRESS
Cisco UCCX Solution
PRELUDE Express is a cost effective way for Cisco Express platforms to have a Real-Time Visual Solution in the Contact Center.
Stay in touch with Real-Time CSQ data with any browser enabled mobile device.
Powered By NeXorce
PRELUDE Express is powered by NeXorce, so upgrading to our full line of display options as the Contact Center grows will be simple and cost effective.
A cost effective Real-Time Visual Solution to communicate Contact Center CSQ Data.
Minimal Hardware Required
Display Real-Time Templates directly on Smart TV’s and any browser enabled mobile device.
Real-Time CSQ KPIs
Keeping track of CSQ Data in real time on TV Wallboards and mobile devices just got easier.
Why use PRELUDE EXPRESS?
It’s a cost effective real-time visual solution for Cisco Express users to display CSQ data from multiple groups on large TV Wallboards and/or smart mobile devices.
CSQ Real-Time Data
Choose Which Data Items.
Point and Click Simple.
Stay In Touch
Not in the Contact Center? No Problem.
Works on any browser enabled Mobile Device.
Data refeshes every few seconds automatically.
Choose a template with summary at the top or a template with just CSQ group data
Data on the go!
Tablets or Desktops can view TV Templates.
Two TV Templates
Choose a template with summary data at the top or choose the template that shows six lines of CSQ group data.
Multiple connections to each template.
Choose Template layout, choose which CSQ’s and which data items.
TV Template #1
Displays summary data on the top and four CSQ groups under summary.
TV Template #2
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