At Spectrum, we understand how important it is that call center agents and managers are able to monitor call center statistics in real time. Our call center wallboards / readerboards come in a variety of sizes to meet your call center space requirements and budget. Because they are LED wallboards, our wallboards and readerboards allow for easier reading and greater visibility than LCD screens.
Key Benefits of Call Center LED Wallboards:
- Multiple sizes to meet any call center space or use requirements and budget;
- Tricolor LED’s to support threshold and variance alerts;
- Messages can be run on the boards;
- Audible alerts get the attention of the agent and request them to view the wallboards;
- IP Enabled to connect to the corporate network and avoid costly separate wiring.
More Contact Center Display Products
LCD displays can show dynamic graphics, video, web pages, charts, graphs and text in full color.
Manager dashboards with real time and drill down to historical data show key metrics
These are the desktop applications that display real time call center agent statistics and metrics on an agent desktop.