Spectrum Real-Time Visual Solutions has served the telecom industry since the 1980s, providing traditional LED Wallboards (Scrolling Message Displays) to help Contact Center awareness of Key Performance Indicators. Around 2000, Spectrum RTVS started developing tools for displaying critical Call Center information on TV Displays; graphics, video, weather.

Today, Spectrum RTVS not only offers vivid TV Wallboards but our solutions are designed to reach agents and managers whether they’re at their desk, walking the floor, or at the coffee shop.

From Our Blog

Performance is based on Knowledge

Metrics that Matter

The metrics that matter to your contact center are unique. Depending on the product offered, service provided...

Five Tips for Contact Center Reporting

Spectrum’s Five Tips for successful Unified Contact Center Reporting ...

Agents Desktops vs LCD/LED Wallboards

Spectrum Real-Time Visual Solutions (RTVS) has providing some sort of wallboard to enhance Call Center ...