For businesses with a Cisco Express (UCCX) system, Spectrum not only offers our renowned, enterprise level solutions for comprehensive reporting, NeXorce Enterprise. Spectrum also offers a simple to use, lightweight, low cost and easy to deploy solution for advanced reporting software called Prelude.
Prelude comes in two options;
Prelude Express uses VectraView Suite for legacy LCD Wallboards and our XorceView software for rich graphical executive agent Desktops and manager Dashboards.
Prelude EXPRESS Lite utilizes the latest Web Based Reports; improve flexibility by reducing hardware while still offering reports for LCD Wallboards or a manager’s mobile device.