Call Center Wallboard Software

Spectrum Corporation is a leading provider of Call Center Wallboard Software for the contact center.  Our solutions include award-winning enterprise call center reporting software applications designed to collect real-time and historical data, which can be displayed on LCD screens, dashboards, tablet PC's, LED wallboards, desktops, mobile devices, web based reports and email notification.

Since 1971, Spectrum has been solving customer’s real time communications challenges throughout many industries including Banking/Financial, Healthcare, Utilities, Insurance, Hospitality, Manufacturing, Government, Distribution, Education and Retail.  Increased awareness and improved performance are immediate benefits of a real time reporting solution. Additionally, Spectrum call center reporting software is compatible with Avaya, Cisco and many other vendors and suppliers that we have partnerships with.

Products

Spectrum call center unified reporting software and contact center display products combine data from the ACD, CRM, WFM, in-house databases and more to provide agents and managers KPI’s that improve performance.

Solutions

Spectrum's call center reporting solutions and wallboard software provide immediate statistics on agent, team and group level status.

Industries Served

Spectrum's Display and Reporting Software Solutions collect and create unique business analytics to give you a complete view of your Call Center.

Partners

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